Driving Growth While Reducing Human Interactions: How Sinch Digitally Boosted Upgrades by 13.5%

Session Abstract

Join us to discover how Sinch transformed its customer engagement and drove impressive growth using Gainsight. In this session, you’ll learn how we overcame the challenge of converting free users, resulting in approximately 13.5% of Mailjet’s free-to-paid upgrades each month. We’ll share actionable strategies like in-app banners and segmented engagements that boosted conversions and customer satisfaction. If you’re looking to enhance engagement and unlock new revenue streams, don’t miss this opportunity to see how Sinch turned customer pain points into success stories!