Driving Adoption Success: Using Surveys & Automation for Scorecard Impact

Session Abstract

Maximizing adoption starts with understanding how users engage with your product. Learn how BMC combines digital surveys, automation, and scorecards to capture actionable insights and drive meaningful adoption strategies. In this session, walk away understanding how to: Use digital-led surveys to gather rich adoption data and uncover roadblocks. Leverage automation to enhance human interactions and strengthen customer relationships. Build adoption scorecards that turn insights into strategic, data-driven decisions.