Delivering Customer Value Through a Built-In Maturity Model and Adoption Plans

Session Abstract

UiPath is one of the fastest growing tech companies going from 1000 customers just a few years ago to now over 10,000 customers. Scaling a maturity model and prescribed adoption plans to drive customer value has been critical in their growth. In this session, hear from UiPath’s Customer Success and Operations leadership on how they operationalized a maturity model and value-driven adoption plans to drive their customer’s adoption and drive expansions. UiPath is one of the fastest growing tech companies going from 1000 customers just a few years ago to now over 10,000 customers. Scaling a maturity model and prescribed adoption plans to drive customer value has been critical in their growth. In this session, hear from UiPath’s Customer Success and Operations leadership on how they operationalized a maturity model and value-driven adoption plans to drive their customer’s adoption and drive expansions.