Data-Driven Decisions: From Insight to Action

Session Abstract

Building effective workflows starts with understanding your data. In this two-part workshop, you'll learn how to structure your Gainsight instance to capture the right insights and create workflows that support key business goals. Whether you're optimizing existing processes or setting up new ones, this session will give you the tools to ensure your data and workflows work together to drive meaningful results. *Bring your laptop! You'll learn how to: Organize and prepare your Gainsight instance for accurate, reliable data. Design workflows that connect customer insights to real actions. Set up processes that help teams track progress and improve outcomes.