Data Alchemy: How Gainsight’s Survey Tools + AI Turned User Feedback into Pure Gold!

Session Abstract

Many companies aim to make data-driven decisions, but it’s challenging when insights are buried across multiple feedback channels and data sources. This session will explore how Learnship solved this by leveraging Gainsight CS, its survey tools, and AI to connect user feedback with behavioral data and uncover insights that drive key decisions and boost customer satisfaction.