Community Magic: How Collaboration Fuels an Engaged Community

Session Abstract

Ever wondered what the secret sauce is to driving lasting community engagement and growth? In this session, Kenneth from the Gainsight Community team will share his insights and best practices from running Gainsight’s very own multi-product, multi-use case, and multi-persona community. How do you ensure that every member has a positive experience? How do you connect the dots across product conversations, peer-to-peer groups, ongoing product feedback, events, and so much more? A lot of that secret sauce lies in facilitating cross-functional collaboration and making the community a core part of the business across the entire company. Join this session to walk away with practical, real-world guidance and examples.