Ellie Wu, Vice President, Customer Success, Insight Partners Whitney Rothe, Sr Director, Marketing Center of Excellence, Insight Partners - Healthy growth for a SaaS company starts and ends with strong predictability and consistent customer experience as a basis of scale. Join this session to explore the most important metrics and strategic growth levers we've seen across hundreds of companies. Gain fresh perspectives on how to optimize post-sales efficiency as you maximize customer revenue and lifetime value. We’ll be sharing best-in-class benchmarks, pricing considerations during uncertainty, and tactical guidance on connecting your community to drive business value.