AI for All: Leveraging AI as a CSM or CS Leader
Brady Bluhm, CS: Innovation & Enablement, Gainsight; Seth Wylie, Director of Community, Gainsight. - Leveraging AI effectively is about more than access to AI tools. Teams need the skills and know-how to make the most of all the AI tools available to them, or risk being left behind. In this session, hear how Gainsight is proactively training CSMs and CS leaders alike through our innovative 'AI for All' training programs that democratizing AI knowledge and offering hands-on learning in prompt best practices, voice training, and more -empowering every team member with the essential AI skills to succeed. You'll leave with actionable, CS specific tips to make AI a transformative force for your business, making every interaction smarter, every decision faster, and every CSM more powerful.
