Panel: Is AI Always the Answer? Exploring AI Solutions and Use in CS

47 min.
2024

Speakers

  • Jared Block, Manager, Marketing Strategy, Gainsight
  • Meenal Shukla, Senior Director, Customer Success, Gainsight
  • Samuel J Cummings III, CEO, Dataplant
  • Vanessa Gatihi, GTM, Head of Strategic & Majors Customer Success, OpenAI

Session Abstract

For many, AI is the magic answer to our product and customer needs, and internal challenges - but is it the right answer? Join us for an insightful panel discussion where experts converge to unravel the complexities of AI for CS professionals. This dialogue will delve into the vast opportunities AI presents in transforming customer interactions and how to integrate AI effectively in your team and workflows.

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