40 min
Accelerate Software Adoption and Change Management in the Face of Recession
The importance of User adoption and Change management as key drivers of customer outcomes is accentuated more than ever in front of the disruptions that we are facing: Covid, natural disasters, wars, and now the pending recession. These disruptions have an immediate impact on new customer needs and consequently on vendor retention, churn, expansion and NRR. This session will share practical insights to help your customers accelerate software adoption and change management to achieve sufficient value to continue to renew, and even expand, in times of crisis.
