16 min
5 Secrets to Driving Transformation with your CS Platform
Shibani Mehta, CEO, Sapientia Success Consulting. - 66% of technology implementations partially or completely fail, and of those that succeed, many incur budget increases, scope creep, and mismanaged expectations. What can you do to ensure that your tech stack aligns with your strategy and is implemented cost-effectively and efficiently? What should you keep top of mind? How can you drive change management and create a future proof customer journey? If any of this resonates, come check out Sapientia Success' session at Pulse! We've driven many successful customer success system implementations and have learned a lot along the way that we're eager to share with you. See you soon!
