5 Lessons from the Front Lines of the Largest Customer Success Transformations in the World
41 min

5 Lessons from the Front Lines of the Largest Customer Success Transformations in the World


Elvis, Tom Cruise, twerking and the chocolate chip cookie...some of the finer gifts from North America that have crossed the Atlantic into Europe. Now there's one more gift. The gift of 'lessons learned' when it comes to transforming a technology company into an effective, efficient and scalable Net Revenue Retention machine! It's simply the nature of the technology industry that North America has had more technology companies trying to succeed for longer in the recurring revenue economy than Europe. And that's great for Europe! We now know what works and what doesn't! Valuize has spent the last 5 years working with some of the largest and fastest growing technology companies in North America on their customer success transformations. Join Ross G. D. Fulton, Founder & CEO of Valuize, as he shares five key lessons learned that you can immediately apply to your organization.