Partner Innovation Theater

Pulse Everywhere 2020

Product + Customer Success: Partners in Customer-Centricity

41 min.

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Pulse Everywhere 2020

The State of Customer Success 2020

34 min.

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Pulse Everywhere 2020

Effective Management in CS (or How NOT to be a Micromanager)

35 min.

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Pulse Everywhere 2020

Why Customer Success and Experience are More Important Now Than Ever

42 min.

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Pulse Everywhere 2020

Transforming Microsoft Success: Focus on Net Retention Rate

30 min.

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Pulse Everywhere 2020

Customer Success in a Distributed World

29 min.

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Pulse Everywhere 2020

How to Reframe Customer Success From the Outside-In

38 min.

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Pulse Everywhere 2020

Go Build Your Empire – How to Attract the Right Collaborators, Prove your ROI, Expand, and Repeat

44 min.

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Pulse Everywhere 2020

5 Simple Steps to a Successful VoC Program

18 min.

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Pulse Everywhere 2020

The Marriage of Customer Value and Customer Success

23 min.

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Pulse Everywhere 2020

Four Must-Win Conversations to Keep and Grow Your Customers

38 min.

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