This session doesn't have a video replay, but the slides are available for download. Download Creating the Ideal Conditions for Organizational Customer-Centricity Slides Event Event: Pulse 2019 Track Track: Gainsight Elements Workshop Download Download Creating the Ideal Conditions for Organizational Customer-Centricity Slides Creating the Ideal Conditions for Organizational Customer-Centricity 2019 Event Event: Pulse 2019 Track Track: Gainsight Elements Workshop Download Download Creating the Ideal Conditions for Organizational Customer-Centricity Slides Related Videos Advanced Health Scores: How Wordstream used Data Science to Optimize their Scorecard Watch Customer Success Data Readiness: Avoiding 3 Common Data Mistakes Watch