Small But Mighty: How to Scale a Customer Education Program with Limited Resources

Session Abstract

Starting from scratch to develop a comprehensive Customer Education (CE) product suite can be daunting, especially with a small team. This session will guide you through the process, providing clear, actionable steps to create and implement an effective CE strategy, even on a limited budget. Learn how Hornbill has successfully delivered diverse learning workstreams through their Academy with just a team of 2, and discover how you can empower your customers to succeed independently too.