The RevOps Playbook: CS & Sales in Perfect Sync

Session Abstract

Join Gainsight’s newly merged RevOps leaders to uncover how they united Sales and CS to accelerate revenue and streamline operations without losing business momentum, hearing first-hand about missteps, surprising value, and refined strategies to turn every customer datapoint into lasting business impact. You'll learn how to align Sales and CS to improve handovers, retention, and expansion; leverage data and automation to unlock upsell and cross-sell opportunities; and break down silos and drive scalable, predictable growth with integrated processes.