This session doesn't have a video replay, but the slides are available for download. Download The human behind the metrics: how to have a high performing CS team and customer satisfaction Slides Event Event: Pulse 2019 Track Track: Human-First Leadership Download Download The human behind the metrics: how to have a high performing CS team and customer satisfaction Slides The human behind the metrics: how to have a high performing CS team and customer satisfaction 2019 Event Event: Pulse 2019 Track Track: Human-First Leadership Download Download The human behind the metrics: how to have a high performing CS team and customer satisfaction Slides Related Videos 3 uncomfortable truths from Glassdoor about Leading Human First Watch How to motivate your team through transparency, expectation setting, and bi-directional feedback Watch
