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Pulse Europe 2024 Day 2 Keynote

1 hr. 26 min.
2024
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Speakers

  • Nick Mehta, CEO
  • Brent Krempges, CCO
  • Rachel Valiente Bush, Director of CS, EMEA (Gainsight)
  • Dan Maimone, Director of CS & CS Operations (Harri)
  • Angela Felicissimo, VP Global CS (Learnship)
  • Pablo Kern, Director of CS (Spryker)
  • Bridget Deiters, VP of CS (Ontra)
  • Anita Beck, Director CS Operations (SAP LeanIX)
  • Liam McDwyer, Vice President, CS (Genesys)

Session Abstract

Ready to see what’s next for Customer Success? Day 2’s keynote is where it all unfolds. Brent Krempges, Gainsight’s Chief Customer Officer, teams up with leaders from SAP LeanIX, Learnship, and Harri to drop real, no-fluff strategies on scaling your business and keeping customers locked in. Then, it’s time for the 2024 GameChanger awards—spotlighting the trailblazers shaking up customer success, community, customer education, AI, and product experience. But we’re just getting started. Leaders from Spryker, Genesys and Ontra will reveal how they’re harnessing team strengths to drive serious success. This is more than a keynote—it’s your chance to tap into insights that could completely transform how you lead, work, and connect with customers.

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