Pulse 2024 Morning Keynote
Nick Mehta, CEO, Gainsight; Robin Merritt, Chief People Officer, Gainsight; Kellie Capote, CCO, Gainsight; Janine Sneed, General Manager, IBM Customer Success and Technology Expert Labs, IBM; Chris Collins, Chief Customer Officer, Tricentis; Chris Stewart, Chief Customer Officer. - Join us for the Day 2 Keynote, where Gainsight's Chief Customer Officer, Kellie Capote, sets the stage by delving into the realm of digital Customer Success. We'll then unveil the 2024 GameChanger winners, celebrating innovators shaping the landscape of Customer, Product Experience, Community, and Education. Following this, a panel moderated by Robin Merritt, Chief People Officer, will explore Scaling Customer Success through Community, Education, and AI, featuring insights from industry icons including Chris Collins, Janine Sneed, and Chris Stewart. Lastly, join Gainsight CEO Nick Mehta in a fireside chat with Emmy award-winner and cultural icon Andy Cohen, where we'll uncover how Cohen's achievements in entertainment and community building can inspire and inform your customer engagement and loyalty strategies!
