- Immerse yourself in Pulse 2016's dynamic atmosphere at the Oakland Convention Center. Gainsight's CEO, Nick Mehta, along with Chief Customer Officer Dan Steinman and VP of Customer Success Allison Pickens, paint a vivid picture of our customer-centric economy. For the first time across the Bay, attendees can also enjoy the sunny outdoor setting of the Old Oakland neighborhood, complete with delightful food trucks and grassy networking areas.