Powered by AI: How Gainsight is Taking CS to the Stratosphere and Beyond

Session Abstract

AI is everywhere. From virtual meeting companions to AI-powered DJ recommendations, this new technology is reinventing how we do business (and life) - and the same is true for Customer Success. In this session, hear how Gainsight sees the future of AI in driving new productivity, gaining new insights at record speed into customer needs and risks, and co-piloting the acceleration of customer-centric motions across business lines. You'll gain insights into where AI can make the most impact across SaaS, as well as what's next for CS in the new digital age. Trust us - you won't want to miss this glimpse into the (near) future!