Power Team, Assemble! Unifying the Revenue-Driving Power of Your CS, Services, and Support Teams

41 min.
2024


Session Abstract

Introducing paid services offerings across CSM and Support in addition to Services opens additional revenue streams and also demands advanced coordination to deliver a unified, successful journey for your customers. Learn what to consider when building and evolving paid offerings across CSM, Support, and Services – and how to marry them together within Gainsight and across each functions’ processes.