This session doesn't have a video replay, but the slides are available for download. Download Passion, love, and the ability to say no in a “Customer Success” driven company Slides Event Event: Pulse 2019 Track Track: Human-First Leadership Download Download Passion, love, and the ability to say no in a “Customer Success” driven company Slides Passion, love, and the ability to say no in a “Customer Success” driven company 2019 Event Event: Pulse 2019 Track Track: Human-First Leadership Download Download Passion, love, and the ability to say no in a “Customer Success” driven company Slides Related Videos 3 uncomfortable truths from Glassdoor about Leading Human First Watch How to motivate your team through transparency, expectation setting, and bi-directional feedback Watch