44 min
Panel: Grit, Grace, and Gainsight
Alex Schwenke, SMB Gainsight Strategy Consultant, SAP Concur; Ashley Depolo, Vice President, Customer Value, SAP Concur; Brian Winter, Senior Director Client Success, SAP Concur; Christina Wold, Vice President, Global Client Success, SAP Concur; Eric Heisler, Vice President - US Customer Success, SAP Concur. - During this session, we will explore how SAP Concur has woven Gainsight throughout the internal ecosystem to either reinforce or reimagine their Client Success strategy. Through iterative functionality, creative applications, and holistic engagement, hear how SAP Concur has fully embraced Gainsight’s potential as the nucleus of its operations, allowing for the accountability needed to make measurable progress.
