44 min
Level Up Your CX Using Product Data
Brooke Cantwell Manager of Customer Experience and Outcomes, Kount - Looking to 'win' at customer experience? It takes more than anecdotal feedback and license usage to create compelling customer interactions. If you’re ready to level up and dominate your customers’ experience, it's time to deep dive into your product data. Use product data to increase customer stickiness, proactively address and support customer workflows, influence customer journeys, and focus on ROI delivering product development from the front lines of customer success.
