47 min
Leaving No Customer Behind - Taking All Customers on a Journey to Value
Paul Brook - Head of Customer Success and Services, HashiCorpHope Blaythorne - Head of Voice of the Customer, HashiCorpDenise Woodward - Customer Journey Program Manager, HashiCorp - Our focus at HashiCorp is on customer love. Join as Paul Brook, head of customer success and services, explores how to be prescriptive while measuring value and outcomes for every single customer. Take a closer look as Denise Woodward, Customer Journey Program Manager, shares the prescriptive journey and Hope Blaythorne, Head of Voice of the Customer, shares the value outcomes from the customer's perspective.
