Integrations that Help Measure Customer Experience and Accelerate Customer Onboarding Success
21 min.
2020
Speakers
Matt Graney, Melissa Sarver
Session Abstract
Every product and business leader looks for ways to measure customer experience, accelerate adoption and improve customer retention of their product. A key leading metric to a happy customer is time to value. In this session, Matt Graney, VP of Product at Celigo, and Melissa Sarver, Director of Customer Success at Celigo, will share their expertise in how an integration platform (iPaaS) and embedded integrations enable product teams to measure the customer journey and accelerate customer onboarding success.