This session doesn't have a video replay, but the slides are available for download. Download How Yext Delivers Customer Success at Scale Post-IPO with a Human-First Approach Slides Event Event: Pulse 2019 Track Track: Evolving Your CS Program Download Download How Yext Delivers Customer Success at Scale Post-IPO with a Human-First Approach Slides How Yext Delivers Customer Success at Scale Post-IPO with a Human-First Approach 2019 Event Event: Pulse 2019 Track Track: Evolving Your CS Program Download Download How Yext Delivers Customer Success at Scale Post-IPO with a Human-First Approach Slides Related Videos Aligning Customer Focus with Revenue Growth: How N3 Evolved Its Approach to Customer Success Watch Balancing scaling & customer wow! Watch