How to Leverage Innovation to Enhance the Complete Customer Experience

Session Abstract

Moody's Analytics, offering financial intelligence and analytical tools to help business leaders make better decisions, knows the importance of data and innovation in solving key business challenges - including creating customer experiences that drive users to value. In this session, Dominique Gribot-Carroz, Global Head of Customer Experience at Moody’s Analytics,will share how to leverage innovation and data to enhance customer experiences, unleash expansion opportunities, and drive a winning strategy for the era of Generative AI.