42 min
How to Be a Human-First Customer Success Team
Tanya Strauss, Director, Customer Success, Druva - The Customer Success community is a welcoming place. I learned that first-hand after I took a 6-year career break. When I started my job search to return to the workforce after staying home with my young children, I knew I wanted to get back into B2B technology, but I wasn't sure where to start. Gainsight and the CS community welcomed me and my career has flourished as a result. In this session, you'll learn: - How to navigate a return to the workforce after a career break - How to transition into Customer Success from other career streams - How to source and hire top-talent career changers - How to be a human-first Customer Success team
