Fundamentals of AI in CS
46 min.
2024
Speakers
Tori Jeffcoat, Marketing Strategy, CS & AI, Gainsight; Ori Entis, SVP, Product, Gainsight; Amit Sedlinsky, Global VP of Healthcare Customer Experience, Claroty; Mariia Bondarenko, Senior Customer Success Operations, SAP Signavio
Session Abstract
Join industry leaders and AI gurus for a dynamic panel discussion on how to fundamentally think about and leverage AI is CS. Our expert panelists will share their experiences, strategies, and best practices for integrating AI into CS operations, helping you understand the core principles and potential pitfalls. Whether you’re just beginning your AI journey or looking to refine your approach, this session will provide valuable insights into leveraging AI to elevate your customer success efforts.