45 min
Eating the Elephant: Guiding Customers through the Impossible
Eric Mohamed, Manager, Customer Success, Plex, by Rockwell Automation. - Companies often don’t know where to start when staring down a large task, and the work can feel impossible. In this session, we will discuss how Plex guides our customers through unwieldy, daunting, and complicated tasks. We will discuss broadly applicable strategies and tools that anyone can use to cement themselves as a Trusted Advisor. As Customer Success professionals, we help our customers accomplish big things!
