49 min
Driving Value by Aligning Product and Customer Success
Kat Kenny, Manager, Customer Success PX, GainsightMarja Moore, Director of Customer Analytics, InfobloxRyan Davidson, SVP Customer Success & Experience, InovalonJohn Peluso, CPO, AvePoint - Your organization is focused on your customer - but if you're like most companies, each internal team has their own viewpoint on how best to achieve customer outcomes. So, how do Product and Customer Success teams align on customer needs, and how can they effectively work together to build better customer experiences? Join us for a live panel discussion on the challenges and opportunities for collaboration between teams, and how working together can exponentially improve outcomes, customer value, and internal efficiencies.
