45 min
Digital and Scale Are Not Just for the Longtail
Sherrod Patching, VP of Technical Account Management, GitlabJeff Beaumont, Director CS Operations, Gitlab - Looking to improve customer experience and still drive more scale in your customer success motion? Join Sherrod Patching and Jeff Beaumont from GitLab as they talk all things digital and scale. From creating the strategy from the ground up to extending the digital and scale reach across all high touch customers, this session will cover effective ways to improve your customer's experience with your brand while driving efficiencies.
