In a world increasingly driven by technology, data plays a critical role in shaping health signals and driving digital automation within Customer Success. Explore how harnessing the right data empowers your business to anticipate customer needs, optimize service delivery, and create personalized experiences to foster stronger relationships and enhance overall customer well-being – regardless of your CS maturity. Join Tim and Nomi as they share insights, strategies, and real-world examples to provide guidance on getting started leveraging data-driven approaches to elevate your CS initiatives into the era of proactive, digitally-driven excellence.