40 min

Ai + Bi + Ci = High Customer Retention


Peter Ord, Founder & CEO, GuideCX. - Peter Ord will delve into the world of data intelligence, specifically focusing on the progression from AI to BI to CI. We will explore how artificial intelligence is transforming the way businesses operate and make decisions, and how business intelligence tools are used to analyze and visualize data. Best of all, we will discuss the importance of customer intelligence and its role in understanding consumer behavior and driving business strategy. Through real-world examples and expert insights, attendees will gain a deeper understanding of the interplay between these three types of intelligence and how they can be harnessed for success with Professional Service and Implementation Teams. Join us for a thought-provoking session that will elevate your understanding of how balancing each type of intelligence impacts retention today.