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Track

The CS Operations Summit


How to Scale Onboarding Through Journey Orchestration
Pulse Everywhere 2020
How to Scale Onboarding Through Journey Orchestration
36 min.
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Leaders are Better Together: Why strong CS + Ops partnership at the top is a key ingredient to successful transformation
Pulse Everywhere 2020
Leaders are Better Together: Why strong CS + Ops partnership at the top is a key ingredient to successful transformation
35 min.
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How PTC Launched a Pooled CS Model in Gainsight to Deliver Outcomes at Scale
Pulse Everywhere 2020
How PTC Launched a Pooled CS Model in Gainsight to Deliver Outcomes at Scale
35 min.
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The Importance of Tech Touch in a Distributed World
Pulse Everywhere 2020
The Importance of Tech Touch in a Distributed World
35 min.
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Set Up for Success: Building a CS Organization and Setting Up Your Team to Win
Pulse Everywhere 2020
Set Up for Success: Building a CS Organization and Setting Up Your Team to Win
35 min.
Watch
Change Management 101: How Athena Health Drove Gainsight Adoption and ROI
Pulse Everywhere 2020
Change Management 101: How Athena Health Drove Gainsight Adoption and ROI
35 min.
Watch

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