Track
Stabilizing Revenue in a Downturn by Doubling Down on Retention
In today’s economic climate, SaaS companies are having to grapple with a new reality. As new sales slow down and companies shift focus to customer retention and expansion, the work of post-sales and customer success teams has never been more important. This track is dedicated to those proven retention strategies that can be utilized when times are good or challenging. We’re all in this together.