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Stabilizing Revenue in a Downturn by Doubling Down on Retention

In today’s economic climate, SaaS companies are having to grapple with a new reality. As new sales slow down and companies shift focus to customer retention and expansion, the work of post-sales and customer success teams has never been more important. This track is dedicated to those proven retention strategies that can be utilized when times are good or challenging. We’re all in this together.


How to Operationalize Outcomes By Leveraging Gainsight
Pulse 2023
How to Operationalize Outcomes By Leveraging Gainsight
41 min.
Watch
The Value Erosion Battle – Leveraging Time and Consumption to Win
Pulse 2023
The Value Erosion Battle – Leveraging Time and Consumption to Win
47 min.
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Business Value – Your Gateway to Customer Retention!
Pulse 2023
Business Value – Your Gateway to Customer Retention!
39 min.
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How to Work Together to Harness the Power of Customer Success and Product Management
Pulse 2023
How to Work Together to Harness the Power of Customer Success and Product Management
45 min.
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Accelerating Outcomes: Two Powerful Tools That Leading CS Teams Use to Shorten Time to Value
Pulse 2023
Accelerating Outcomes: Two Powerful Tools That Leading CS Teams Use to Shorten Time to Value
43 min.
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How Gainsight Refined Their Customer Health Scorecards in the New Economic Climate
Pulse 2023
How Gainsight Refined Their Customer Health Scorecards in the New Economic Climate
46 min.
Watch
Eliminate Inefficiency from Your Net Dollar Retention Strategy
Pulse 2023
Eliminate Inefficiency from Your Net Dollar Retention Strategy
48 min.
Watch
How Gong Manages High-Volume Renewals in a Tricky Economic Climate
Pulse 2023
How Gong Manages High-Volume Renewals in a Tricky Economic Climate
35 min.
Watch
Protecting Customer Profitability in a Down Economy
Pulse 2023
Protecting Customer Profitability in a Down Economy
45 min.
Watch

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