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NXT-Level: The Upside to the NXT Upgrade

43 min.
2022
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Speakers

Megha Mathur, VP Platfor Upgrades, Gainsight Sundar Swaminathan, Sr Director, Platform Management, Gainsight Nichole Richards, Director of Customer Experience Operations & Insights, - Wiley Lauren Griessel, Program Manager, Service Operations, Twilio Anthony Sabato, Business Analyst/GS Admin, Cisco

Session Abstract

Are you ready to upgrade to Gainsight NXT, but still curious to learn what that will entail? Join our panel discussion with team members from Wiley, Twilio, and OpenDNS (Cisco) as they share the upside to upgrading and cover topics related to:

  • The biggest benefits experienced after moving to NXT
  • How to enable and prepare end users for this change
  • Tips for those preparing for an upgrade to ensure a successful upgrade experience

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