Panel: Grit, Grace, and Gainsight

44 min.
2024


Session Abstract

During this session, we will explore how SAP Concur has woven Gainsight throughout the internal ecosystem to either reinforce or reimagine their Client Success strategy. Through iterative functionality, creative applications, and holistic engagement, hear how SAP Concur has fully embraced Gainsight’s potential as the nucleus of its operations, allowing for the accountability needed to make measurable progress.