PLG 101: Using Your Product to Drive Conversion, Retention & Expansion

Session Abstract

In this session, Gainsight PX Founder & CTO Mickey Alon will share how you can apply a product-led growth model across the entire B2B customer journey. Learn how to extend a product-led approach beyond new customer acquisition and build an operating model that puts your product at the center of your customer retention and expansion strategy and ties growth outcomes directly to your product investments.