Published by Suren
<p>Now more than ever, SaaS leaders are intensely focused on retention strategies to minimize churn. We’ve surveyed CEOs, CFOs, and […]</p>
Published by Suren
<p>Analysts estimate that existing customers now account for 70-80 percent of company revenue and profits. Yet, very little purposeful effort […]</p>
Published by Suren
<p>In this session, “The Marriage of Customer Value and Customer Success“, led by Jim Berryhill, CEO and Co-Founder of DecisionLink, […]</p>
Published by Suren
<p>Focusing on customer experience (CX) may be your single most important investment in today’s competitive climate. But you can’t improve […]</p>
Published by Suren
<p>Driving a company-wide customer experience initiative is a daunting challenge. Yet, as a customer success leader, it comes with the […]</p>
Published by Suren
<p>Customer Success teams and the clients they empower around the world are finding themselves needing to work more closely together […]</p>
Published by Suren
<p>Join David Runsvold, Microsoft, Customer Success Director, and Marcel Florez, N3 President to learn how N3 helped Microsoft transform their […]</p>
Published by Suren
<p>Hear industry veterans Debra Squyres, VP Customer Success at Beamery and Evan Klein, Founder & President at Satrix Solutions, discuss […]</p>