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Advanced Gainsight Strategies


Consensus Risk: How BMC Helix Aligned CS and Sales to Drive Retention
Pulse 2026
Consensus Risk: How BMC Helix Aligned CS and Sales to Drive Retention
44 min.
Watch
One Process, One View: Designing Gainsight for CSM Execution and Leadership Insight
Pulse 2026
One Process, One View: Designing Gainsight for CSM Execution and Leadership Insight
44 min.
Watch
Rapid CS Transformation at Scale: A Gainsight & IBM Success Story
Pulse 2026
Rapid CS Transformation at Scale: A Gainsight & IBM Success Story
41 min.
Watch
Solving the CS “Gray Zone”: A Pooled Model for Mid-Tier Customers
Pulse 2026
Solving the CS “Gray Zone”: A Pooled Model for Mid-Tier Customers
36 min.
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Atlas in Action
Pulse 2026
Atlas in Action
44 min.
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One Revenue Team, One Stack: The Future of Gainsight and Salesforce
Pulse 2026
One Revenue Team, One Stack: The Future of Gainsight and Salesforce
45 min.
Watch
Turning Customer Conversations into Action: How CivicPlus Uses Staircase AI for Proactive Customer Success
Pulse 2026
Turning Customer Conversations into Action: How CivicPlus Uses Staircase AI for Proactive Customer Success
45 min.
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The Fast Track to Value: How Cribl CS Orchestrates Digital, Human, and Agentic AI
Pulse 2026
The Fast Track to Value: How Cribl CS Orchestrates Digital, Human, and Agentic AI
43 min.
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No Handoff Left Behind: Using CS Intelligence to Drive Renewals, Expansion, and Team Continuity
Pulse 2026
No Handoff Left Behind: Using CS Intelligence to Drive Renewals, Expansion, and Team Continuity
45 min.
Watch

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